We deploy on Friday afternoons.
Then we go home.
We engineer production infrastructure that doesn't page anyone at 3am. Kubernetes, Terraform, observability, CI/CD, cost optimization. The same team that built your software keeps it running.
How we run infrastructure.
Four principles. We don't compromise on them.
Infrastructure as code. Not by hand.
Observability before features.
Rollbacks faster than incidents.
Automate the toil. Keep the judgment.
Five layers of production infrastructure.
From the edge to the database, every layer engineered to be observable, reproducible, and recoverable.
Edge & Networking
Layer 1 — User-facingCDN, edge functions, DNS, load balancing, WAF, DDoS protection. The first line of defense and the first millisecond of latency.
Cloudflare · NGINX · AWS CloudFront · Vercel Edge
Container Orchestration
Layer 2 — ComputeKubernetes clusters, service meshes, autoscaling, blue-green and canary deployments, GitOps workflows, zero-downtime releases.
Kubernetes · Helm · ArgoCD · Istio · Linkerd
Data & Storage
Layer 3 — StateManaged databases, replication, backups, point-in-time recovery, schema migrations, query optimization, caching layers.
PostgreSQL · Redis · MongoDB · S3 · Backblaze B2
Observability & SRE
Layer 4 — EyesMetrics, logs, traces, alerts, dashboards, on-call rotations, error budgets, incident response runbooks. We see everything before users do.
Prometheus · Grafana · Loki · OpenTelemetry · Sentry
Security & Compliance
Layer 5 — TrustSecrets management, network policies, RBAC, image scanning, supply-chain security, audit logging, compliance frameworks.
Vault · Trivy · Falco · OPA · Cosign
Operational cadence. Boring on purpose.
Predictable rhythm beats heroics. Every Symloop production engagement runs on the same four ceremonies.
Daily ops review
15-minute sync on incidents, alerts, deployment health, cost anomalies. Triage anything that needs to move today.
Weekly deploy window
Friday afternoon deploys (yes, Friday). Confidence comes from rollback infrastructure, not from cluster timing.
Monthly retrospective
Incident review, error-budget burndown, capacity planning, cost report. Adjust priorities for the next month.
Quarterly audit
Security audit, dependency review, disaster-recovery drill, RTO/RPO validation. The boring stuff that prevents 3am pages.
Across all production systems Symloop operates, the rolling 90-day average uptime sits above the four-nines target. This is the floor, not the ceiling. We engineer for higher.
They migrated our entire stack to Kubernetes over six weeks with zero downtime. We didn't get a single 3am page during the migration. Two years later, we still don't.
Mature, boring, production-grade.
Compute & Orchestration
Kubernetes · Docker · Helm · ArgoCD · Karpenter · KEDA · Knative
Networking & Edge
Cloudflare · NGINX · Istio · Linkerd · AWS ALB · Vercel Edge · Envoy
Data & Storage
PostgreSQL · Redis · MongoDB · Elasticsearch · Kafka · S3 · Backblaze B2
Observability & SRE
Prometheus · Grafana · Loki · OpenTelemetry · Sentry · Datadog · PagerDuty
Security & Compliance
Vault · Trivy · Falco · OPA · Cosign · Snyk · GitHub Advanced Security
Common questions.
How much does cloud + DevOps work cost?
Engagements are typically structured as fixed-price discovery (1–2 weeks) followed by either a fixed-price migration project (4–12 weeks) or a monthly SRE retainer (€8K–€25K/month depending on scope). Cost optimization engagements often pay for themselves within 60 days through cloud bill reduction.
What SLA can you commit to?
Default production SLA is 99.9% uptime measured rolling 30 days. Higher tiers (99.95%, 99.99%) are available for engagements with multi-region architecture and dedicated on-call rotations. We never sell uptime numbers we can't engineer.
Can you migrate us to Kubernetes / cloud / multi-cloud?
Yes. We do incremental migrations (strangler-fig), not big-bang rewrites. Typical migration to Kubernetes takes 6–12 weeks for a mid-sized application with zero production downtime. Multi-cloud takes longer because the tradeoffs need careful design — we'll tell you in discovery if you actually need multi-cloud or if it's complexity you can avoid.
Do you handle on-call?
Yes. We offer 24/7 on-call rotations as part of long-term retainers, with documented runbooks, escalation paths, and incident review. Our on-call engineers are the same engineers who built the system — not a separate ops team handed a wiki.
AWS, GCP, Azure, or multi-cloud?
Whichever fits the workload. We've shipped production systems on all three. We default to single-cloud unless there's a real reason for multi-cloud (regulatory, latency, vendor risk). Most teams who think they need multi-cloud actually need better architecture on one cloud.
Do you handle security and compliance?
Yes. Secrets management, network policies, RBAC, image scanning, supply-chain security, audit logs, compliance frameworks (SOC 2, ISO 27001, HIPAA where applicable). Security is engineered in, not bolted on at audit time.